Subprocessors

Last updated: September 14, 2026.

This page completes section 6 of our privacy policy: it names the processors that handle personal data on EquiMail’s behalf, states their role, the processing region and, for artificial intelligence, the models used. All of them act on our instructions, under a data processing agreement (Article 28 GDPR).

Artificial intelligence processing

Processor: Google Cloud France, Vertex AI service.
Role: running the language models behind categorisation, cold outreach detection, summaries, translation and draft writing.
Processing region: European Union, europe-west9 regional endpoint (Paris, France).
Models used: gemini-2.5-flash and gemini-2.5-flash-lite.
Data disclosed: sender, subject, body and headers of the emails covered by the feature you switched on. Messages caught by one of your exclusions (sender, domain, folder, keyword) or by the global toggle are never sent.
Safeguards: Google Cloud data processing agreement (DPA), processing in the region stated above, and no reuse of customer content to train the models.

Other processors

Railway Corp.: application hosting (web service, processing worker and job queue, which only holds technical identifiers).
Neon, LLC (Databricks group): PostgreSQL database, which stores accounts and imported mail; AWS region eu-west-2 (London, United Kingdom). The United Kingdom is covered by a European Commission adequacy decision (Implementing Decision (EU) 2021/1772, renewed by Decision (EU) 2025/2574 until 27 December 2031): this transfer requires no additional safeguard.
Stripe Payments Europe Ltd.: payments and subscriptions; no bank card details pass through or are stored on our servers.
Google LLC: Google Workspace APIs (Gmail), access to your mailbox within the OAuth permissions you grant.
Microsoft Corporation: Outlook and Microsoft Graph, the same role for Microsoft mailboxes.
Resend: sending the service’s email (address verification, password reset, notifications) and the summaries scheduled by your summary rules. Receives your account email address and the content of those emails, including summaries generated from your emails, as well as the messages you send us from the application.
Hostinger: hosting of the contact@equimail.fr mailbox. Receives the emails you write to us, including your replies to the service’s emails.

Two technical services receive no content from your mailbox: healthchecks.io, which monitors the service’s availability from a simple signal carrying no personal data, and, for IMAP mailboxes only, Mozilla Thunderbird’s autoconfiguration service, which receives the domain name of the address you enter in order to find the server settings.

Updates

This list forms part of our privacy policy. We update it whenever a processor is added, replaced or removed, and whenever an artificial intelligence model changes. Any questions: contact@equimail.fr.

Governing version

This page is an English translation provided for convenience. In the event of any discrepancy or dispute, the French version prevails.